doxi.

Support

We’re here to help. Browse the FAQs below or get in touch.

Email support
support@doxi.app · reply within 24h
Live chat
Coming soon
Frequently asked questions
How do I upload a document?

Click the Upload button in the top-right corner of any screen, or drag and drop a file onto it. Doxi supports PDF, JPG, PNG, DOCX, and more.

How do expiry reminders work?

Doxi reads expiry dates from your documents automatically. You can also add reminders manually from the Alerts screen. You'll receive a push notification (mobile) or in-app alert before the date.

How do I share a document?

Open the document, go to the Sharing tab, and create a secure link. You can set an expiry date and view-only permission. The recipient does not need a Doxi account.

Is my data safe?

Yes. All documents are encrypted at rest (AES-256) and in transit (TLS). Only you can access your files — we use row-level database security to enforce this.

How do I cancel my subscription?

Go to Settings → Subscription. Billing management is coming soon — in the meantime, email support@doxi.app and we'll cancel your subscription within 24 hours.

What file types are supported?

PDF, JPG, JPEG, PNG, GIF, DOCX, DOC, XLSX, XLS, TXT, and most common document formats. Maximum file size is 10 MB per document.

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